About Us

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About The Policy

At Web design harbour, the privacy of our clients is our top priority on www.webdesignharbour.com and we respect it as our own. Though we collect information from our clients, it is only used to make improvements in our customer services. Our company acknowledges that the maintenance and use of our clients' information is our responsibility. We DO NOT rent or sell the information that our clients provide us online.

This policy describes how the personal information of our client collected by us is used, why we collect it, and how we use it. It is within our policy that we describe the choices you can make about how we can collect and use your information

Personal Information Collected

The information collected by Web design harbour includes the client's name, e-mail, mailing address and phone number. These are pieces of information that the client provides us while ordering or while saving the information with our company. We may also use the email addresses or mailing addresses which we receive through our mailing system such as our Contact Us Form for responding to comments, queries etc.

Our company also maintains records of the items, which have interested our clients in the past, as well as the client's purchases online.

Use of Collected Data

The information collected is used in many diversified methods. Our company uses the information saved by our clients to process their order. We also send them e-mails to confirm the order and our customer services may also contact them via phone, mailing address or e-mail if our company has other queries regarding the order placed.

As a client, one might also receive updates regarding our site and services which may include a newsletter and information on promotions. In addition, we may also use the information about your interests and purchases to help our company improve our site design and the client's purchasing experience.

Newsletter Opt-out

If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at Or calling us at +1(877) 280-0975

Social Media (Features) and Widgets

Our Web site includes Social Media Features, such as the Facebook Like button [and Widgets, such as the Share this button or interactive mini-programs that run on our site]. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

3rd Party Sharing

Personal information will NOT be released to third parties unless as described in this policy. There are no circumstances under

which we sell personal information to third parties.

We use credit card processing companies to bill you for services. These companies do not retain, share, store or use personally identifiable information for any other purposes. We also use Live Person to provide live customer support chat on our website. These companies are authorized to use your personal information only as necessary to provide these services to us.

Security of Personal Information

The information of our clients is secure, as it is protected during transmission by the use of the Secure Sockets Layer (SSL) Software which encrypts the information the client puts in.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can send email us at order@webdesignharbour.com

Access of Registered Accounts

The client can access their registered accounts by signing in on our homepage. Once signed in, the client has access to their previous lists and information that they have already submitted to the site. The users are able to update their information once they have logged in to their accounts by clicking My Account.

Changing & Deleting/Unsubscribing Accounts

The client has to send in an email to request the cancellation of subscription or request to have their personal information deleted. This shall prevent the user from receiving e-mails communication relating to any online order they might have placed at the site.

We will retain your information for as long as your account is active or as needed to provide you services. Please contact us if you wish to cancel your account or request that we no longer use your information to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Cookies and Their Use

Cookies are alphanumeric identifiers that are transferred to the clients' hard drives through their Web browsers. This enables our systems to recognize the clients' browsers and storage of items in their Shopping Carts during visits.

The Help portion of the toolbar on most browsers will be more helpful in explaining how to prevent the browser from accepting new cookies, how to have the browser notify the user when a new cookie is received, or how to disable cookies altogether. However, cookies allow you to take full advantage of the top features at our site, and our company's personal recommendation is that the client leaves them to be accepted.

Second, we keep track of your IP address to help diagnose problems with our server and to administer our Web site. Your IP address is also used to gather broad demographic information about you, such as your location and your Internet service provider. We may also collect combined information on how our users are utilizing the site. This might include information regarding traffic patterns through the site and search queries. No IP address/log file information is tied to Personally Identifiable Information (PII).

Third, we log browser types, access times, URLs from which visitors came to our site and URLs viewed by visitors while on our site. Except as otherwise stated in this Privacy Policy, we do not provide this information to third parties, except in combined form.

The use of cookies by our partners, affiliates, tracking utility company, service providers is not covered by our privacy statement. We do not have access or control over these cookies. Our partners, affiliates, tracking utility company, service providers use session ID cookies to make it easier for you to navigate our site.

Clear Gifs (Web Beacons/Web Bugs)

We employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers' personally identifiable information.

Testimonials

With your consent we may post your testimonial along with your name. If you want your testimonial removed please contact us.

Links to Other Web Sites

Our Site includes links to other Web sites whose privacy practices may differ from those of ours. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.

Notification of the Changes in Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage before the change takes effect.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

Questions

If you have any questions regarding our Privacy Policy or our use of your information, call our toll free number (+1(877) 280-0975) or email us on order@webdesignharbour.com

In order to ensure the privacy of our valued customer we never store any sort of information related to our clients neither we do take any cards information from client.

Consumer Data Safety Measures

We respect your right of privacy. We therefore do not share your name and contact details with any third party. Besides, we keep information provided by you as confidential. The information you provide are used only to understand your requirements and to improve our services to suit your needs rather effectively. We ensure to follow the standards set by PCI and consumer data protection.

It is hereby declared that our company does not authorize its representatives to collect any confidential information from our customers i.e. credit card information etc. Accordingly we advise our customers not to share any confidential and sensitive nature information with our employees. If you do so; you shall be doing at your own risk and our company shall not be liable for any misuse.

Your ordered work may be forwarded to any of our production or service centers located globally, for the quality delivery. However, they are also bound by an NDA to keep customer’s information as highly confidential.

Pseudonym Policy

We hold a policy of using the pseudonym to ensure the following:

With a view to avoid undue confusion and hassle at our customers end when they are assigned a new account manager, we use pseudonyms; it helps our customers remain connected with a single point of contact and remember their name comfortably.

Moreover; as our staff comprises of people from different regions and cultures, hence the use of pseudonym helps us present a uniform culture of the organization

Privacy Policy for Email Address & Mobile Number Collection

Introduction

At Web Design Harbour we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and share your information when you interact with us through our websites, SMS, and email communication services. This policy complies with applicable regulations, including 10DLC TCR in the US and Canada.

Information We Collect

Personal Information: When you sign up for our services, subscribe to our communications, or interact with us, we may collect personal information such as your name, email address, phone number, and other contact details.
Usage Information: We may also collect information about how you use our website and services, including IP address, browser type, device information, and other data related to your interactions with our site and communications.

How We Use Your Information

Communication: We use your personal information to send you updates, notifications, promotional offers, and other relevant information through SMS and email, as per your subscription preferences.
Service Delivery: Your information helps us to manage your account, provide customer support, and ensure the smooth operation of our services.
Improvement: We may analyze usage data to improve our website, services, and communications, tailoring our offerings to better meet your needs.
Legal Compliance: We use your information to comply with legal requirements, including 10DLC TCR regulations and other relevant laws.

Sharing Your Information

Service Providers: We may share your personal information with third-party service providers who assist us in delivering our services. These providers are required to protect your information and use it only for the purposes we specify.
Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal processes, or to protect our rights and property.

Opt-In and Opt-Out

Opt-In: By providing your contact details and confirming your subscription, you opt in to receive SMS and email communications from us. This includes promotional content, service updates, and other relevant messages.
Opt-Out: You can opt out of SMS communications by replying with the word "STOP" to any message you receive from us. To unsubscribe from emails, click the "unsubscribe" link in any of our emails or contact us directly at support@webdesignharbour.com.

Data Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. This includes using encryption, secure servers, and regular security assessments.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Your Rights

You have the right to access, correct, or delete your personal information. You may also request that we limit or stop processing your data, subject to certain exceptions. To exercise these rights, please contact us at support@webdesignharbour.com.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website, and we encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@webdesignharbour.com or +1-877-280-0258.

Chat With Us +1-877-280-0975
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